VP, Enterprise Learning & Development
Building an L&D function from the ground up requires us to think like an entrepreneur starting a new company. We need to ask ourselves:
•What learning is needed? A MUST HAVE to meet the needs of the business i.e. strategy, growth, compliance, product launch, software development, client engagement
•What are the priorities of the business?
•What resources do we have to meet the priorities? i.e. L&D team, budget, SMEs, outsource partners, technology infrastructure
•What resources do we need to meet the priorities?
•What model/method of communication will we use to keep the business updated?
Once you have answered these questions, you then start an implementation plan. Having a plan allows you to prioritize deliverables to meet the needs; and when needed, reprioritize to meet just-in-time needs. Above all, L&D deliverables must represent “added value” to the business -- value which a strictly outsourced L&D model cannot achieve. It is only then, that you are true business partners to your business colleagues.