May 16 - 18, 2018
Loews Hotel, Atlanta, GA

Joshua Crafford

VP, Leadership Learning and Development
Synchrony Financial

Josh Crafford is an innovation and change leader with over 15 years of experience inside 4 different fortune 500 companies.  Having grown his career from a call center representative, he is now a leading expert in changing corporate culture, empowering the workforce, integrating innovation into every role through C-Suite and designing highly experiential courses.

Josh has held several leadership roles in Learning and Development, (L&D) and built several L&D departments from the ground up in the US, India and Canada.  He played a critical part in the IPO separation of GE Capital to Synchrony Financial as VP, Corporate Leadership L&D where he was responsible for overall design, development and delivery of all leadership and professional development courses company wide.  Extending beyond corporate L&D, he recently took on a new role where he is responsible for building Functional L&D from the ground up.

He serves his community through volunteering to lead workshops and presentations at St. John’s University, UCONN and the Boys & Girls Club.  He also sits on the Advisory Board at the Alpharetta YMCA.

Josh receive a master’s degree from SCAD, Savannah College of Art and Design, in Design Management and Innovation with a concentration in Instructional Design.  He also holds a B.S. in International Business from Hawaii Pacific University.



11:05 AM Roundtable Discussion: The L&D Team of The Future: What Must Change Internally to Meet External Workforce Needs?

To keep pace with constantly evolving workforce requirements, L&D must be prepared internally with the right skill sets, roles, competencies and organizational design. Without it, we will be ill equipped to deliver on the needs of the business. This discussion focuses on the newer roles being created inside of L&D (data science, analytics, innovation), the opportunities of a gig economy to supplement skills gaps and accelerate speed to delivery, the need for storytelling as a key piece to promoting new initiatives, and more. 


Check out the incredible speaker line-up to see who will be joining Joshua.

Download The Latest Agenda