Wednesday, April 5, 2017

10:30 AM - 11:30 AM Registration & Welcome Brunch

11:30 AM - 11:45 AM Delegate & Solution Provider Orientation

11:45 AM - 12:00 PM Speed Networking

12:00 PM - 12:10 PM Chairperson's Opening Remarks

Sponsored by: Leadership Pipeline Institute

12:10 PM - 12:50 PM Transforming Learning, Changing Patients Lives

Sonia Hardaway, Chief Learning Officer, Bristol-Myers Squibb
The competitive environment for the Biopharmaceutical industry has called for change in how we develop our employees, managers and executives because we know that organizations with a strong learning culture, significantly outperform their peers. At Bristol-Myers Squibb, building a learning culture means creating opportunities for growth in every interaction and every relationship. It means finding or creating, coachable moments and opportunities to lead – everyday. We do this so that our employees can foster their careers and help us remain competitive as we deliver on our commitment - to help patients prevail over serious diseases.
During this session, attendees will hear how Bristol-Myers Squibb is making Learning and Development a business necessity, a competitive advantage for our employer brand, an enabler of business priorities, and a key factor impacting employee engagement and business results. To keep pace with a rapidly changing environment, we are building a transformed learning experience that is individualized, immediate, interactive and integrated. We believe that when transform learning, we will change patients lives.


Sonia Hardaway

Chief Learning Officer
Bristol-Myers Squibb

12:50 PM - 1:30 PM The Next Discipline: Applying Behavioral Economics Principles to Amplify L&D Impact

Roz Tsai, Chief Learning Officer , Ecolab
“If we aspire to drive change in people, we cannot ignore how people learn, decide and behave.”
L&D professionals are, by definition, architects of change. We analyze performance gaps, design learning experiences, leverage cutting-edge technology, mobilize organizational systems, deploy and track learning interventions…all in the interest of change-changing knowledge, skills, attitude and, ultimately, behaviors of individuals, teams, and organizations. Yet, decades of research in behavioral economics have surfaced profound if perhaps surprising insights about how people decide, behave and change. Join this interactive session to discuss behavioral economic principles and explore how we can apply them to make L&D more economically efficient, more scientific, and more effective, by:
· Becoming conversant with relevant behavioral economic principal in the context of L&D
· Identifying tangible to design more effective learning interventions
· Coaching your teams to make more evidence-driven decisions about emerging learning strategies and technologies


Roz Tsai

Chief Learning Officer

1:30 PM - 2:00 PM Business Meeting

2:00 PM - 2:30 PM Business Meeting

2:30 PM - 2:50 PM Networking Break

2:50 PM - 3:35 PM Do Your Frontline Leaders Have What it Takes?

Executives overwhelmingly agree that leadership development of new and recently promoted managers is critical to the future success of their organizations. However, almost 60% never receive any training for their first leadership role. Making the shift from successful individual contributor to an effective leader can be complex and organizations tend to under-prepare their frontline leaders for that transition. During this session, you will actively participate in group exercises and discussions about successes and gaps in preparing frontline leaders within your organization. Join us as we share research-based tools to aid in developing successful frontline leaders that drive your business forward.
· Receiving research based tools to aid in developing successful frontline leaders that will drive your business forward
· Understanding the challenges leaders face and the key skills that will drive engagement and build effective frontline leaders
· Discovering the resources you can use to assess current leadership behaviors against those that are needed to be successful
· Receiving the opportunity to share and receive feedback on your own efforts to prepare frontline leaders

Sponsored by: The Center for Creative Leadership

2:50 PM - 3:35 PM How My Son's YouTube Obsession Changes My Approach to Learning & Development

Learning is not a passive activity. It requires attention, desire, and action. As educators, we strive to design learning events that are engaging, interactive, and meet the needs of our audience, yet it can often feel like we are missing the mark. We invest time, money, and resources into our projects, and employee behavior doesn’t change. They cruise through our mandatory training, skip the optional training, and carry on with their days.
Can my son’s YouTube obsession really help? This is not a session about creating YouTube videos; it’s about harnessing the power that drives YouTube obsession to create our very own raving L&D fans.
In this Brainweave session, we’ll discuss:
· The symbiotic relationship between creator and consumer
· Using the principles of “clickbait” titles and thumbnails to capture attention
· How to boost your L&D star power to create a loyal following, and
· Content strategies that drive desired performance
Please come prepared to share your ideas, opinions, and stories!

Sponsored by: The eLearning Company

3:35 PM - 4:20 PM How "In The Moment" Coaching Makes Change Happen

Change of any kind - whether its individual development or a strategically critical organizational-wide initiative—only happens when, person by person, people decide to take the risk and do something different. These essential choice are made every day, often "in the moment," when people encounter new challenges and opportunities. When these important inflection points are greeted as opportunities for "in the moment" coaching, change gets traction. When they are ignored, or worse, when people's fears and indecision are misinterpreted as "resistance," change efforts slowly, but surely, lose momentum. Come to this BrainWeave to learn how to personally experience coaching approaches cn be seamlessly integrated into any conversation with anyone at any time, at any level of your organization, by:
  • Supporting shared learning, collaboration and the implementation of any of change
  • Gaining an understanding of why this coaching-based approach to leadership is the bedrock that coaching cultures are built on and is the leadership style your organization needs to thrive in the face of complex change

Sponsored by: Cylient, LLC

3:35 PM - 4:20 PM Building a Business Case for Education As a Benefit

Consider this. There are 5.5 million job openings in the US, unemployment is at 4.7%, baby boomers are retiring at the rate of 10,000 per day, and the length of time millennials expect to stay at a job is 7 months.

Most professionals in our business know the challenges of building a skilled, knowledgeable and agile workforce. What may be surprising is the extent to which education can make a real difference in recruiting and retaining productive workers.

This master class is designed to give you the tools to build a business case for education as a critical employee benefit that attracts and retains a dynamic workforce.

Sponsored by: Bellevue University

4:20 PM - 4:50 PM Business Meetings

4:50 PM - 5:20 PM Business Meeting

5:20 PM - 5:40 PM Networking Break

5:40 PM - 6:10 PM Avoiding the Cliff Ahead! Taking Leadership to the Next Level

Heather Vidourek, SVP, Human Capital , Farm Credit Mid-America
Farm Credit Mid-America, one of the largest agricultural lenders in the United States, was on a path that potentially placed its future in a precarious position. Several of the company’s seasoned leaders were considering retirement – a trend that would continue through 2020 and beyond. It recognized vital steps were required to build its leadership bench strength to withstand the first wave of retirements while continuing to grow the company and meet the expanding needs of customers.
As a result, Farm Credit Mid-America embraced the Leadership Transition Program (LTP). By including LTP in its core leadership development program, it enhanced the definition of leadership, identified what competencies successful leaders shared, and created programs that supported the needs of existing management while building a vibrant leadership pipeline.
Hear from Heather Vidourek, Senior Vice President of Human Capital for Farm Credit Mid-America, as she discusses with you the company’s exciting journey as it engages employees at all levels while identifying and developing leaders who will take the company to the next level.


Heather Vidourek

SVP, Human Capital
Farm Credit Mid-America

6:10 PM - 6:50 PM The Case for Continuous Learning to Enable Agility at Amway

Kee Meng Yeo, Chief Learning Officer, Amway
“Continuous learning”, “microlearning”, “learning organization” are frequent buzzword throughout the L&D community. While these concepts are not new, the increasing agility demanded of businesses to pivot with ever changing market conditions have contributed to a renewed focus and interest in these areas. A continuous learning approach, if grounded on evidence-based research rather than conventional wisdom myths has many real benefits, but shifting toward this model can be confusing in the midst of the multitude of opinions from “learning gurus”. It will also require huge change management efforts. During this session, attendees will learn how Amway:
· Defined continuous learning, and the benefits associated with adopting this approach to improve organizational agility
· Fostered a culture of continuous learning with a focus on enabling employee driven learning through the appropriate leveraging of technology
· Utilized change management practices to shift to this learning model globally


Kee Meng Yeo

Chief Learning Officer

6:50 PM - 7:20 PM Cocktail Reception